Privacy Policy

Effective Date: 28 June 2026

At Reta Digital Sdn. Bhd. (“Reta Digital”, “we”, “our”, or “us”), we value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit reta.my or submit an enquiry through our website.

1. Information We Collect

When you contact us through our website, we may collect information such as:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Business Information
  • Any information included in your enquiry message

We may also collect basic website usage information such as IP address, browser type, device information, pages visited, and date/time of visit.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Contact you regarding our services
  • Prepare quotations or proposals
  • Improve our website and customer experience
  • Maintain internal business records

We do not sell, rent, or trade your personal information to third parties.

3. Internal Use Only

Information submitted through our website is used solely for internal business purposes by Reta Digital.

We may share information with trusted service providers only when necessary to operate our business, such as website hosting, email, CRM, analytics, or marketing tools.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies or similar technologies to improve website functionality, analyse website traffic, and enhance user experience.

You may disable cookies through your browser settings.

6. Third-Party Tools

Our website may use third-party tools such as:

  • Google Analytics
  • Google Tag Manager
  • Meta Pixel

These tools may collect usage data to help us understand website performance and improve our marketing efforts.

7. Data Retention

We retain your personal information only for as long as necessary to respond to your enquiry, provide our services, comply with legal obligations, or maintain business records.

8. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for us to contact you

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Reta Digital Sdn Bhd 202101042552(1443852-v)
Website: https://reta.my
Email: admin@reta.my
Phone: +6012-5940525